Transportation security officers don't only screen passengers and luggage, but also ask travelers security questions and look out for suspicious activity.
From the X-ray machine to pat-downs, it takes substantial training to ensure agents can spot prohibited items. Becoming a TSA agent takes four to six months.
And sometimes, what's prohibited might not be as obvious as you think. While there are definite no-nos — like weapons — other banned items are a little more unexpected.
Try it below to see if you know what's allowed and what's not in your carry-on:
TSA issues persist
Staffing shortages are causing enormous lines at airport security checkpoints right now and putting severe pressure on TSA workers.
Large numbers have been calling out since the partial government shutdown began on February 14, which stopped TSA staff from being paid. More than 400 have quit entirely.
The Department of Homeland Security says this leaves "critical gaps in staffing."
"TSA simply cannot afford to lose its screening workforce as it takes four to six months to train new recruits."
That's drawn criticism from many in the aviation industry, including flight attendants' unions, which accused politicians of using workers as "pawns in this dangerous game" in a Sunday statement.
On Tuesday, the Association of Flight Attendants created an online reporting form for its members to flag incidents, like ICE agents "doing work they are not trained to do, such as screening passengers and baggage."
In a House testimony on Wednesday, acting TSA administrator Ha Nguyen McNeill said that so many officers have quit since their pay stopped in mid-February that the agency can't get replacements fast enough to adequately staff airports ahead of the World Cup in June.
She said TSA officers spend four to six months in training before working checkpoints, but the games — which will take place across 16 cities in the US, Canada, and Mexico — start in just 80 days.
"This is a dire situation," she said, adding that more than 480 officers have quit so far. "We are facing a potential perfect storm of severe staffing shortages and an influx of millions of passengers at our airports."
TSA agents haven't been paid for nearly six weeks, yet are deemed "essential" and expected to work during the shutdown, with back pay promised afterward. Their annual pay starts at around $40,000 and averages $60,000 to $75,000 a year with experience.
Still, many live paycheck to paycheck and can't afford to work unpaid for months at a time — quitting and finding another job or doing gig work is often their best option.
Mass TSA agent quits and callouts amid the shutdown, compounded by peak spring break travel, have already created hourslong security lines and stranded travelers. It's a preview of the chaos that could repeat when an estimated 6 million fans descend on potentially understaffed airports for the World Cup.
"If we see any spikes [in attrition], we're going to have to pivot and assess how we are going to staff the FIFA locations adequately," McNeill said.
Passengers traveling to the scheduled World Cup games in San Francisco and Kansas City, however, are likely safe from staffing chaos.
Former Republican Sen. from Oklahoma, Markwayne Mullin — who was confirmed as the new head of the Department of Homeland Security on Monday after Kristi Noem's ousting in early March — said in a Senate hearing last week that the US is "behind" on World Cup preparations and the shutdown is making it worse.
"It'll take four months once funding comes in to start replacing those that we've lost for training before we can get them out in the field; we don't have four months with FIFA," he said. "How do we expect these people to stay on the job and work? We're losing institutional knowledge, we're losing people we've already trained."
A TSA agent surveys the security line at New York LaGuardia airport.
CHARLY TRIBALLEAU / AFP via Getty Images
The mass quits are exacerbating a problem that was already flagged last year.
A February 2025 report from the US Travel Association — long before the shutdown's impact could be factored in — warned that the TSA may not be efficient enough to handle surging travel volumes during the World Cup.
On its busiest days, the agency screened about 3 million passengers. During the games, the organization said that level of traffic would be the norm.
Passengers wait in a check-in line at Ronald Reagan Washington National Airport.
REUTERS/Kylie Cooper/File Photo
Delays persist at TSA checkpoints across US airports due to the partial government shutdown.
As of Monday morning, Hartsfield-Jackson Atlanta Airport is advising travelers to show up 4 hours early.
Here's the latest on TSA delays, and how to check wait times before you travel.
If you're flying in the US, get ready to stand in line.
Airports across the US are continuing to see lengthy waits at security checkpoints as scores of TSA workers call out due to missed paychecks.
A partial government shutdown has left the Department of Homeland Security and its Transportation Security Administration unfunded and their agents unpaid at the height of the spring break travel season.
As many as 10% of all TSA agents called out on several days last week, DHS updates showed, with absence rates averaging as much as 20% in some airports. A DHS spokesperson told Business Insider that some airports, such as William P. Hobby Airport in Houston, had seen absence rates as high at 40.8%.
Security lines in affected airports are spiking unpredictably from day to day, and sometimes even from hour to hour.
"The current unpredictability is being driven by unpredictable staffing levels, basically, how many TSA officers are showing up for work on any given day," Sheldon H. Jacobson, the founder professor of engineering at the University of Illinois Urbana-Champaign and an expert on aviation security and airport security screening, told Business Insider.
"TSA officers have historically been cross-trained to do many different tasks, so the number that show up is the key factor," Jacobson said.
How long are the TSA delays?
Delays at TSA checkpoints across the US have been unpredictable, and some airports are changing how they're communicating with travelers.
As of Monday morning, Hartsfield-Jackson Atlanta International Airport, the world's busiest by passenger numbers, now displays the following message on its website: "Due to current federal conditions, passengers are advised to allow at least 4 hours or more for domestic and international screenings."
Atlanta has been among the worst-affected airports since the shutdown began, with over a third of TSA staff not showing up on some days.
The airport said there had been congestion at the international checkpoint as domestic travelers try to bypass long lines in the domestic terminal. The airport said domestic travelers should use the domestic checkpoints.
Passengers faced lengthy lines at Fort Lauderdale-Hollywood International Airport on Thursday, March 19.
Taylor Rains/Business Insider
At Houston's George Bush Intercontinental Airport, lines stretched over three hours on Sunday evening. As of Monday morning, the average wait time is 28 minutes.
Lines at checkpoints at JFK, the New York area's biggest airport, are running at 45 minutes on Monday.
JFK said it has "deployed additional customer care staff into terminals to help manage queues, assist passengers, and keep people moving as efficiently as possible."
As of Monday, Newark Liberty International Airport displays a message on its website that says security wait times may be "significantly longer than normal."
"Please allow for significantly more time and check with your airline for the current status of your flight," the message says.
Separate from TSA issues, LaGuardia Airport was closed early Monday after a plane collided with a vehicle. It will remain closed until at least 2 p.m. ET.
Denver, home of the fourth-busiest airport in the US, is experiencing wait times of 45 minutes on Monday. Dallas-Fort Worth lines are at 46 minutes.
At Los Angeles International Airport, the nation's fifth-busiest travel hub, waits were listed as "0" minutes.
Some airports have so far avoided the hourslong lines. Business Insider's Taylor Rains flew out of Las Vegas last week and saw minimal TSA lines.
The general and TSA PreCheck lines at Las Vegas airport were empty on Monday night.
Taylor Rains/Business Insider
The maximum wait time at Philadelphia International Airport was listed as 30 minutes on Monday, although some terminals were quicker.
How to check TSA wait times
The unpredictable delays mean travelers should plan for long waits even if their airport hasn't yet experienced problems.
The easiest way to avoid the stress of missing your flight is to give yourself extra time in the airport. Many airports are advising travelers this week to arrive up to three hours before their flight, even for domestic flights.
Many airports, including major hubs like Atlanta, Houston, JFK, Newark, Philadelphia, Dallas-Fort Worth, and Denver, have been posting TSA wait times live on their websites.
Flying this month? Budget extra time at the airport and consider investing in expedited security lanes.
Brett Coomer/Houston Chronicle via Getty Images
These can also provide more specific insights. For example, DFW's website shows the wait times at each checkpoint.
You can also use the MyTSA mobile app. It provides estimated wait times in 15-minute intervals based on average checkpoint data. The app, however, will use historical data if the live data cannot be retrieved. The TSA also says it is not "actively" managing its sites during the partial shutdown, and so the app may not always be updated.
"As we get into next week and they're about to miss another payment, this is going to look like child's play, what's happening right now," Duffy said on CNBC.
Some airports could be forced to close, both Duffy and Adam Stahl, the TSA's acting deputy administrator, said.
Airports like Denver and Seattle have asked the public for food, gift cards, and basic supplies to support TSA staff working without pay.