Visualização de leitura

AI workers don't work from home — they 'home from work'

modern building in Paris, the walls are made of glass, at the end of the day, taken slightly against the light, wide view
Founders and workplace experts said that post-pandemic AI startups operate in a high-trust environment and have very tight-knit cultures that demand in-person work.

jean-marc payet/Getty Images

  • Founders and workplace experts said that post-pandemic AI startups have a different work dynamic.
  • AI startup employees often voluntarily come to the office and work longer hours without an RTO.
  • Founders said that in-person work fosters a high-trust environment that spurs innovation.

"What is an RTO?"

That was Together AI CEO Vipul Ved Prakash's response when asked by Business Insider whether he had ever had to send a return-to-work (RTO) memo to push employees back to the office of the cloud compute startup.

"People generally like to come in," said Prakash. "We've never enforced it."

Prakash's response illustrates a stark cultural difference between AI startups formed after the COVID lockdowns and long-established corporations, with people voluntarily coming to the office, sometimes on weekends.

Nicholas Bloom, an economics professor at Stanford University, told Business Insider that the age demographics and personal stake many startup employees have in their companies created a work mode that is "almost entirely in-person" and "100% work focused."

"For a single 23-year-old with equity worth $20 million, it makes sense to work in the office for 100 hours a week," said Bloom. "They don't work from home, they home from work."

The tight-knit culture of AI startups

Arvind Jain, founder and CEO of Glean, an enterprise AI for productivity, said he "was not eager" to bring his team members back to the office because finding an office is a hassle, but everyone wanted to be in person and return to their original mode of working when the company first started right before the pandemic in 2019.

"We just simply didn't know how to work from home because everybody was in this one small room," said Jain of the early days of the pandemic lockdown. "We used to be sitting next to each other, brainstorming what to build, and so we found that very, very hard."

Over time, said Jain, he learned to enjoy remote work and got to spend time with his family, but the team genuinely wanted to be together again.

"That's the difference — there's this startup spirit, and it's only 10, 15 people, and we want to be with each other," said Jain. "They love each other, they bond with each other, we used to play games together, and we have very fond pre-pandemic memories as a close-knit group."

Jain said that as Glean grew more rapidly in recent years, it has since moved into a larger office space and dedicated Thursday as its work-from-home day.

Spiros Xanthos, founder and CEO of Resolve AI, an enterprise technology startup that builds multi-agent AI systems, said the company has a "very strong culture" of in-person work and has never had to ask anyone to be in the office.

"We have a fairly big office now, and we have breakfast, lunch, and dinner," said Xanthos. "Most people have lunch in the office together with their colleagues, and many people stay to have dinner in the office."

Xanthos said that since founding the company in early 2024, "cohesion and culture and friendship" among employees has been critical for the company, and that he often brings colleagues based in New York to the Bay Area for offsite retreats so the team could get to know each other better.

"People will actively avoid working remotely at this point," Xanthos added. "Especially for some of the younger folks who didn't have many years of experience, but maybe worked remotely before this, many of them tell me it's day and night — the fact that they have so many friends at work now that they can trust."

AI's innovative nature demands in-person interactions

Richard Florida, an urban studies theorist and professor at the University of Toronto, said the AI wave has unique characteristics compared to other startup booms, which may generate greater in-person demand.

"Innovators have to be close to end users because end users are a part of the innovation system," said Florida, of why it's easier to work in person in the AI industry.

"If you're an AI company, the technology itself is interesting, and you can invent it, but what you really learn is by interaction with the end user, by interacting with your customers and clients," Florida added.

Xanthos said the demand for in-person attendance ultimately boils down to the nature of an innovative industry.

"As a company, we're solving very, very hard problems, and to solve these problems, you operate at the frontier," said Xanthos. "And this means that you need to experiment a lot, try a lot of things that might fail."

"That in turn requires a very high trust in an environment of psychological safety where people feel that they have the ability to innovate bottom up," Xanthos added, "Where they don't need to be told what to do, where there is communication velocity and bandwidth."

So the next time you speak to an AI startup founder, don't ask how their RTO is going — they're probably too busy trying to squeeze everyone into the office.

Read the original article on Business Insider

  •  

Target is ordering more of its remote workers to relocate to its Minneapolis HQ

An interior photo of Target's headquarters with a man going up an escalator.
Target is calling some workers back to its Minneapolis headquarters.

Renee Jones Schneider/The Minnesota Star Tribune via Getty Images

  • Target is calling about 150 remote workers back to its Minneapolis headquarters.
  • The relocation mandate impacts workers within its merchandising division.
  • The retailer, which brought on a new CEO earlier this year, has been working to turn the business around.

Target is calling more remote workers back to its headquarters.

The retailer is requiring about 150 remote workers within two teams in its merchandising group to relocate to Minneapolis, a spokesperson confirmed to Business Insider. Bloomberg earlier reported the news.

The company is offering relocation assistance to those who decide to move and severance to those who choose not to.

A company spokesperson said in a statement that "increased in-person collaboration across a core part of our merchandising team will help us reinforce our merchandising authority, unlocking greater creativity and enabling us to move faster to deliver on our strategy."

The retailer, which brought on a new CEO earlier this year, is in the midst of a turnaround strategy to revive growth, and improving its merchandise is a pillar of that effort.

The relocation mandate comes as more companies, such as Amazon and AT&T, have been calling workers back into the office in recent years. Target last year ramped up in-office days for employees already based in Minneapolis.

Target does not have a companywide mandate and has left in-office requirements to team leaders.

Have a tip? Contact this reporter via email at dreuter@businessinsider.com or text/call/Signal at 646-768-4750. Use a personal email address, a nonwork WiFi network, and a nonwork device; here's our guide to sharing information securely.

Read the original article on Business Insider

  •  

Is it better to be laid off in person or remotely? You tell us.

A line of people, carrying folders and in semi-formal wear, outside of a job fair.
New research suggests that longer-tenured employees have seen wage growth since ChatGPT launched. It also says getting a foot in the door is harder for young career-seekers.

Joe Raedle/Getty Images

  • On Tuesday, Meta advised some employees to work from home. The next day, the company began layoffs.
  • Getting laid off remotely offers privacy, but can feel isolating — for affected employees and survivors alike.
  • Would you rather find out about layoffs in an office or while working remotely? Take our survey.

Getting laid off sucks, yet how it happens matters, too.

On Tuesday, Meta told some employees to work from home the next day, ahead of the company's latest round of layoffs. The move touches on an anxiety familiar to many: not only whether you'll get cut, but how — and where — you'll find out.

Six years on from the start of the pandemic, many desk workers remain in hybrid roles. That's shifted the mechanics of layoffs. What was once typically handled in a conference room or the boss's office might now unfold on a screen or by email.

As more companies trim their workforces, the question is carrying greater weight. It may not have an easy answer.

"You can have poor execution in person. You can have poor execution remotely," said Sarah Rodehorst, cofounder and CEO of Onwards HR, which helps companies manage severance and offboarding.

At home vs. IRL

Being at home can allow people to process the news on their own terms — without the risk of crying in front of colleagues. It can also pose fewer security concerns for companies worried about employees lashing out on their way out the actual door.

Making cuts from afar can also make it easier on managers, who don't have to directly face the person they're letting go, said Ben Hardy, a clinical professor of organizational behavior at London Business School.

"It's a bit like divorcing someone through text message," he said of cutting jobs where one person delivers bad news to many others. It's too impersonal, Hardy told Business Insider, for an intimate topic. One-on-one communication is better, he said.

Getting laid off in-person might mean trying to hold it together in front of colleagues, yet it can also give people a chance to say goodbye to coworkers and make plans to keep in touch — or gather afterward to commiserate.

Ultimately, what matters most is handling layoffs with empathy and preserving the human element, said Rodehorst.

Calling someone into an office only to lay them off might not always be the best decision, she told Business Insider.

"Remote can actually preserve some privacy," Rodehorst said.

Of course, layoffs generally feel awful in any case. Some workers have pushed back at cuts via video, saying that it feels impersonal.

What do you think?

How do you feel about where layoffs should take place? Take our poll.

Read the original article on Business Insider

  •  

Return to office and AI are pulling more women out of work

A working woman holding a baby in her lap.

Sergey Mironov/Getty Images

After having her first child, Lindsay Thomas went back to her full-time, in-office job. When a second kid came in 2024, Thomas says she knew she didn't want to juggle everything again, so she negotiated a part-time, remote version of her communications role in medical research — working anywhere from 2 to 40 hours a month — and started picking up freelance work on the side.

Now, when a kid gets sick and Thomas is up all night — something that would have made her "spiral," when she worked in the office —she knows she'll be at home with flexibility to schedule her day. If Thomas hadn't had the option to freelance, she says, she would have chosen to stay home with the second kid — even though she hadn't envisioned herself as a stay-at-home mom. "There are costs to everything," she says of leaving her full-time gig. "The cost to our family, the cost to the stress levels, to mental health, to going back to doing that and knowing what it was gonna feel like for all of us, especially with an older child involved," she tells me, "that was just a cost we didn't want to absorb."

After making employment gains during the height of the pandemic, women have begun a downhill slide out of the workforce. The number of working mothers of young children between 25 to 44 fell nearly 3% from January and June of last year, hitting its lowest rate in more than three years, according to a Washington Post report. In December, 91,000 women older than 20 dropped out of the workforce. The number of men over 20 employed jumped by 10,000 that month, according to an analysis of federal jobs data from the National Women's Law Center.

AI is also affecting America's gender imbalance in the workforce. A March report from Anthropic found that those who work in roles with a high exposure to AI automation are 16% more likely to be female, putting women more at risk for layoffs.

An uptick in return to office mandates is also disproportionately pushing women to choose whether they'll be able to stay in a job that requires a commute as they also balance after school pickup and domestic responsibilities. And a wave of mass layoffs has upended employment security, workplace loyalty, and the job hunt.

Women make 85% of what men make at work on average and take on twice as much of the domestic labor and caregiving tasks at home. "The real friction is we just haven't built systems that allow people to integrate their work and their lives and and their desires and what do they want their life to look like," says Brea Starmer, CEO of staffing firm Lions and Tigers, which focuses on fractional workers. "For anyone that doesn't fit this very specific narrow look and feel and mold, there is just not a lot of options." In a bleak job market, freelancing is one way working parents can claw back power. And as AI adoption transforms company needs and could shift the number of workers and hours needed to work, employers are starting to see more value in hiring part-time and contract workers.

There's autonomy in ditching the full-time gig; but it often means making a choice between several imperfect paths.


The pandemic showed that flexible, remote work benefitted parents, particularly women. As of 2023, 74% of mothers worked, up from 72% in 2019, according to the Institute for Women's Policy Research. But many CEOs who are calling workers back to the office have metaphorically shrugged at the costs to women. A survey from the freelance platform Upwork found that more than half of executives reported losing a disproportionate number of women after implementing RTO policies. Turnover among female employees at these companies is 82%, higher than those that allow for remote work. Nearly a third of women freelancers said RTO was a direct factor in leaving their full-time jobs. Forty-two percent of women who voluntarily left the workforce in 2025 cited caregiving and childcare costs as the main reason their choice, and these women were more likely than those who stayed employed to work at companies that did not offer flexible schedules, according to a survey from Catalyst, a nonprofit focused on women's progress.

But as many employers don't adapt to the needs of families, they're seeing the benefits in hiring freelance workers. Another survey of about 350 business leaders conducted by Upwork last fall found that 77% said AI was increasing the need for them to hire fractional, freelance workers with specialized skills. "What we historically saw was that business leaders were maybe a little more hesitant to embrace these kinds of non-traditional work models," says Gabby Burlacu, senior manager at the Upwork Research Institute. Now, "business leaders are far more open to working with the most skilled talent that they can, especially the most AI-enabled talent, because they're all trying to figure out: How are we going to unlock the value of this technology?"

There are costs to everything. The cost to our family, the cost to the stress levels, to mental health.Lindsay Thomas

It's hard to say how many people, and particularly women, are working in freelance roles. Upwork doesn't track gender of the freelancers on its platform, but tells me that in a recent report, 44% of knowledge freelancer workers were women, compared to 41% of people working similar jobs in full-time roles, among those they surveyed. Freelance marketplace Fiverr tells me there's been growth in areas like voiceover, user-generated content creation, and spokesperson or modeling projects specifically seeking female talent. In 2022, 9.8 million people were self-employed, according to the US Bureau of Economic Analysis. Other analyses of the freelance workforce estimate that as many as 75 million people participate in some capacity.

Working freelance has given women more flexible schedules and eased childcare costs, but that can also mean taking on even more unpaid household and caregiving labor.

Jaime Hollander previously commuted three to four hours a day roundtrip into Manhattan. She freelanced on the side, and split the care of two kids with her husband equally. Her mindset shifted after her father died in 2019. "You have those moments of reckoning where you're like, this can't be all that there is,'" she tells me. So, she cut back on work and shortly after quit her job. She focused on freelance marketing and copyrighting. The challenge with being a full-time freelancer, she tells me, is that the shift threw her into becoming "the default parent," on call for all of her kids' needs throughout the day. "If something has to get done between 7 and 7, I will do it," she tells me. "Sometimes, it's really challenging."

Paid parental leave has become more common, but just 40% of companies in the US offered it as of 2023, according to a survey from Society for Human Resources Management. A short period of leave tied only to the birth of a child doesn't answer for the flexibility working parents need as their kids age — there are sick days, potential disability diagnoses, and more hands-on needs at schools. "It's not just about retaining women in those early years," Neha Ruch, author of "The Power Pause: How to Plan a Career Break After Kids — and Come Back Stronger Than Ever." She says "there is recalibration happening" in the workforce, where more women may take fractional work, part-time roles, or freelance gigs. For companies, retaining women workers requires "thinking about parenting through the longitudinal experience of early parenthood," Ruch says, "going all the way up to college admissions and how and the demands that are made within the system on parents' time, and how we can make those work in the ecosystem of the professional space as well."

Many of the working parents I spoke to for this story chose the freelance or part-time route not upon having a kid, but as they grew up and demands of their families changed. When Erin Bartholomew's son was born, her husband stayed home to care for him. A few years later, she took her turn, wanting to have that hands-on time while her son was still young. She re-entered the workforce after a year into a remote job, logging on at 6 a.m. in Oregon to work in marketing for an East Coast company. But Bartholomew was laid off last year in 2024. Instead of searching for a similar role, she started her own marketing consultancy "It's so night and day," Bartholomew tells me. "It's allowed that balance that my husband and I really wanted."

As some women find flexibility in freelancing, others will be left out. Those who work in offices with 9-to-5 in-person mandates, or in education, retail, and healthcare roles, can't always make their own schedule. Parents who are the sole provider of income and health insurance for families often can't make ends meet working part-time. Others are pushed to stay at home with kids because the costs of childcare outpace their salaries. Leaving a full-time job can also disrupt a career trajectory toward leadership, and mean lost contributions to retirement accounts like 401(k)s. If companies don't adapt their schedules and remote work policies or future-proof roles for AI, many women will be forced to change how they think about their careers and priorities. They might not see going part-time or leaving a job as a choice they want to make, but something they have no choice in.


Amanda Hoover is a senior correspondent at Business Insider covering the tech industry. She writes about the biggest tech companies and trends.

Read the original article on Business Insider

  •